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Boost in Traffic after Manual Penalty Lifted

Malcolm Jones
SEO Account Manager


SEO

November 10, 2016

Note: due to our contracts, the client related to this case study must be anonymous. However, if you have any questions inspired by this document, please contact us at info@greenlanemarketing.com.

The Situation:

A professional services firm with multiple locations throughout the U.S. were suffering from a manual penalty in the summer of 2014, leading to a huge drop of natural search-driven leads. Greenlane Search Marketing, LLC was tasked with identifying the problem and providing the solution(s) needed to have the penalty revoked.

Identification of Issues:

Identification of unnatural inbound links causing the penalty was the next course of action. Using more than 6 data sources, including techniques invented in house, we realized we were dealing with more than a cut-and-dry unnatural link penalty. The issue in this case was twofold:

  1. Unnatural links from 3-5 years beforehand had come back to bite the client as they now fell outside of Google Webmaster Guidelines. These unnatural links primarily consisted of low-level link-building (comment spam, forum comments, etc.) conducted by the client’s then-SEO firm. The worst part: the client was totally unaware of their SEO firm conducting these types of link-building efforts.
  2. Either because of previous recommendations and/or lack of knowledge, the client created separate content blogs for each of their practice areas, all of which lived off the client’s root site and on their own domains. While the content was strong, it consequently became a network of duplicate content and unnatural links.

The Fix:

Through careful, manual consideration of thousands of backlink, we helped the client clean up their unnatural profile. We provided recommendations to free their domains from manual scrutiny.  With powerful data to drive our campaign and efforts, the penalty was lifted within 2 weeks of the disavow and re-inclusion request.

With the penalty lifted, our team was able to immediately focus on replacing the links with stronger links that brought their natural search traffic higher than before their penalty, while making them safe for future Penguin and manual penalties.

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Malcolm Jones headshot.

Malcolm Jones

SEO Account Manager

Malcolm brings a visual-storytelling background to SEO, which shows up in his eye for content that works for people and not just for crawlers. A Drexel graduate with a B.S. in Marketing, he focuses on attracting organic leads and turning them into loyal customers. Malcolm is always looking ahead, helping clients anticipate what’s next and position themselves for it.

In the field since
2024
Expertise
AI Search Optimization
SEO Content
Off-Page SEO
Conversion Rate Optimization (CRO)
User & Buyer Persona Creation
Branding
Graphic Design
Video Editing
Industries
SaaS
Consumer Apps
E-commerce / Retail
Industrials / Manufacturing
Music & Entertainment
Certifications
Google Ads
Google Analytics (GA4)
HubSpot
Semrush
Adobe Design Suite
Published
LinkedIn

Creativity makes business more fun. Malcolm looks for ways to bring his love of culture and design into every campaign. He also runs a gamified nutrition app, Dishco, and designs for his own fashion line, banni.

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Greenlane Marketing is a highly experienced PPC and SEO agency trusted by leading Lead Generation, E-commerce, and Media brands. We align SEO, paid media, and analytics to turn search demand into revenue growth. From day one, you’re paired with a dedicated strategist focused on your goals. Choose one-time projects or monthly retainers — whatever fits your needs. Whether it’s E-commerce, B2B, or B2C, you’ll have direct access to our strategy experts every step of the way.